Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-309455%22%20slang%3D%22en-US%22%3Emy%20gopro%20hero%205%20is%20not%20regonized%20in%20any%20pc..help%20me..it%20says%20windows%20has%20stopped%20this%20device%20becaus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-309455%22%20slang%3D%22en-US%22%3E%3CP%3Emy%20gopro%20hero%205%20is%20not%20regonized%20in%20any%20pc..help%20me..it%20says%20%22windows%20has%20stopped%20this%20device%20because%20it%20has%20been%20reported%20problems(code%2043)%22%20how%20do%20i%20solve%20it%20out%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-309455%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Sightseer
Posts: 1

my gopro hero 5 is not regonized in any pc..help me..it says windows has stopped this device becaus

my gopro hero 5 is not regonized in any pc..help me..it says "windows has stopped this device because it has been reported problems(code 43)" how do i solve it out?

GoPro
Posts: 3,505

Re: my gopro hero 5 is not regonized in any pc..help me..it says windows has stopped this device ...

Hi @megarange56485,

 

 

Based on the information you provided looks like it's a hardware/driver problem. 

 

Please try to check Microsoft Community if they have a fix for that or try to contact Microsoft Support. 

It might be due to recent Windows Update or Driver Update. 

 

If it's working before you can try to rollback the driver to the previous version.

 

Regards,

-Jay