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Sightseer
Posts: 1
Accepted Solution

my gopro hero 4 silver does not show a pin

 

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GoPro
Posts: 15,313

Re: my gopro hero 4 silver does not show a pin

Hello @grandboost07686. Manually updating the camera and performing a camera reset after will help. The steps below below will guide you through the manual update process:

  1. Go to the HERO4 update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update. Let us know how it goes.

 

 

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All Replies
Highlighted
GoPro
Posts: 15,313

Re: my gopro hero 4 silver does not show a pin

Hello @grandboost07686. Manually updating the camera and performing a camera reset after will help. The steps below below will guide you through the manual update process:

  1. Go to the HERO4 update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update. Let us know how it goes.