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Sightseer
Posts: 1

my gopro HERO5 Session is not turning on

[ New ]

https://community.gopro.com/t5/en/HERO5-Session-Will-Not-Power-On/ta-p/392958#:~:text=Follow%20these....

after trying that artical 

If/when red LEDs illuminate, allow camera to remain charging for a few minutes.

not getting red light

what can i do about it 

 

best regardes, 

Itamar.

GoPro
Posts: 23,131

Re: my gopro HERO5 Session is not turning on

[ New ]

Hi @igba

 

If it still the same after going through the steps, the next step is to check on the warranty options.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej