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Sightseer
Posts: 6

Re: my footage records the whole time but the video goes blank

GoPro
Posts: 3,505

Re: my footage records the whole time but the video goes blank

 

Hi @rockytootall,

 

Please try to contact our customer support team and they can assist you with that. 

 

They might ask for sample footage and you can send the same link to them. 

 

They are available via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay