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Tourist
Posts: 1
Accepted Solution

my PC can't recognize my gopro 5 Session anymore

Hello,

my gopro 5 session is not recognized by my pc.

I tried on another one but it's the same issue.

can You help me?


Accepted Solutions
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GoPro
Posts: 15,330

Re: my PC can't recognize my gopro 5 Session anymore

Hello @stoutvista2817

 

Sorry to hear about that. Does the camera work well on its own though? I mean, in terms of being able to record, take a photo, etc. Do you have Quik for desktop installed on your computer? Is it your computer, or the Quik app that does not recognize your camera? Whichever is applicable, see if the steps to fix detailed on the articles below will help resolve the issue: 

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,330

Re: my PC can't recognize my gopro 5 Session anymore

Hello @stoutvista2817

 

Sorry to hear about that. Does the camera work well on its own though? I mean, in terms of being able to record, take a photo, etc. Do you have Quik for desktop installed on your computer? Is it your computer, or the Quik app that does not recognize your camera? Whichever is applicable, see if the steps to fix detailed on the articles below will help resolve the issue: 

Let us know how it goes. 

 

Thanks, 
Marius