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my GoPro won't turn on. I've tried changing

My GoPro Hero4 Silver won't turn on. I've tried changing & recharging batteries to no avail. What can I do?


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GoPro
Posts: 3,924

Re: my GoPro won't turn on. I've tried changing

Hi @rockybeach7661,

 

I am sorry to hear that you are having some trouble with that camera, it does sound like there may be something going on if you have tried multiple batteries. I would run through the steps in this article to see if you can get it up and running. Also make sure to use a wall outlet and not the USB Ports on your computer: https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Camera-Will-Not-Power-On

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: my GoPro won't turn on. I've tried changing

Hi @rockybeach7661,

 

I am sorry to hear that you are having some trouble with that camera, it does sound like there may be something going on if you have tried multiple batteries. I would run through the steps in this article to see if you can get it up and running. Also make sure to use a wall outlet and not the USB Ports on your computer: https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Camera-Will-Not-Power-On

 

Best,

Ryan