Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-354812%22%20slang%3D%22pt-BR%22%3Emy%20GoPro%20is%20turning%20off%20by%20itself%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354812%22%20slang%3D%22pt-BR%22%3EI%20connected%20the%20camera%20to%20my%20cellphone%20and%20the%20app%20asked%20for%20me%20to%20do%20not%20close%20it%20%3CBR%20%2F%3E%20but%20I%20have%20forgotten%20and%20closed%20the%20app%20%3CBR%20%2F%3E%20then%20my%20GoPro%20does%20not%20turn%20on%2C%20when%20I%20click%20the%20button%20it%20starts%20to%20record%20some%20vid%2C%20when%20I%20cancel%20the%20recording%20the%20camera%20just%20turn%20off%20by%20itself%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-354812%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHERO7%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-354974%22%20slang%3D%22en-US%22%3ERe%3A%20my%20GoPro%20is%20turning%20off%20by%20itself%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354974%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F106358%22%20target%3D%22_blank%22%3E%40quicksummi32%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20might%20have%20the%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FWhat-is-QuikCapture-and-How-Does-it-Work%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EQuik%20Capture%3C%2FA%3E%20enabled.%20Try%20this.%20While%20your%20camera%20is%20off%2C%20press%20the%20side%20(Mode)%20button%20to%20power%20it%20on%2C%20then%20press%20the%20top%20(Shutter)%20button%20to%20initiate%20a%20recording.%20Then%20press%20the%20shutter%20button%20again%20to%20stop%20the%20recording.%20If%20you%20do%20it%20this%20way%2C%20you%20will%20be%20able%20to%20power%20the%20camera%20on%20and%20go%20through%20the%20settings%20menu%2Fpreferences.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20read%20on%20the%20link%20above%20to%20learn%20more%20about%20such%20feature.%20Feel%20free%20to%20post%20back%20for%20any%20concerns%20or%20questions.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-354985%22%20slang%3D%22en-US%22%3ERe%3A%20my%20GoPro%20is%20turning%20off%20by%20itself%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354985%22%20slang%3D%22en-US%22%3E%3CP%3Esounds%20like%20the%20camera%20is%20doing%20the%20correct%20thing%20till%20you%20reconnect%20to%20the%20app%20and%20check%26nbsp%3B%20to%20see%20if%20it%20is%20actually%20connected%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

my GoPro is turning off by itself

I connected the camera with my cellphone and the app asked for me to don't close it
but I have forgotten and closed the app
then my GoPro don't turn on, when I click the button it starts to record some vid, when I cancel the recording the camera just turn off by itself
GoPro
Posts: 7,862

Re: my GoPro is turning off by itself

Hello @quicksummi32

 

You might have the Quik Capture enabled. Try this. While your camera is off, press the side (Mode) button to power it on, then press the top (Shutter) button to initiate a recording. Then press the shutter button again to stop the recording. If you do it this way, you will be able to power the camera on and go through the settings menu/preferences. 

 

Please read on the link above to learn more about such feature. Feel free to post back for any concerns or questions. 

 

Best regards, 
Marius

Adventurer
Posts: 9,238

Re: my GoPro is turning off by itself

sounds like the camera is doing the correct thing till you reconnect to the app and check  to see if it is actually connected?