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Tourist
Posts: 2

my GoPro camera keeps shutting down need to talk to a human

My Hero black 6 shows plenty of battery.....it will record for a short while and then shut down and act as though there is no battery....I would like to talk to a person to walk thru what the camera is doing.....

 

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GoPro
Posts: 15,015

Re: my GoPro camera keeps shutting down need to talk to a human

Hi @snowypeak21516

 

Are you turning the camera from the Mode button(side) or pressing the shutter button(top)?

Please note that pressing the shutter button when the camera is OFF activates QuikCapture.

 

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!

Ej