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%3CLINGO-SUB%20id%3D%22lingo-sub-241698%22%20slang%3D%22en-US%22%3Emissig%20resolutions%20options%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-241698%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%20I%20am%20trapped%20in%20Madagaskar%20trying%20to%20shoot%20some%20wonderful%20footage%20when%20I%20discovered%20that%20my%20hero%204%20black%20suddenly%20has%20no%20other%20resolution%20options%20than%20max%201440%20and%2030%20fps.I%20used%20to%20be%20able%20to%20shoot%20in%204K%20or%20120%20fps%20at%20lower%20resolutions%20(not%20in%20this%20combination%20butin%20genetal%20these%20options%20are%20missing)%20I%20see%202%20days%20ago%20there%20was%20some%20update%20but%20would%20they%20cut%20off%20these%20options%20for%20hero4%3F%20Please%20help%20I%20have%20no%20option%20to%20call%20US%20help%20desk%20from%20here.%20Thank%20you%20very%20much%20in%20advance%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-241698%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 2

missig resolutions options

Hi all, I am trapped in Madagaskar trying to shoot some wonderful footage when I discovered that my hero 4 black suddenly has no other resolution options than max 1440 and 30 fps.I used to be able to shoot in 4K or 120 fps at lower resolutions (not in this combination butin genetal these options are missing) I see 2 days ago there was some update but would they cut off these options for hero4? Please help I have no option to call US help desk from here. Thank you very much in advance

GoPro
Posts: 7,862

Re: missig resolutions options

HEllo @toughtree47643

 

Please refer to the reply I posted on the other thread. You can access it here: https://community.gopro.com/t5/Cameras/missing-resolution-options/m-p/241699#/M69587

 

Thanks, 
Marius