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Tourist
Posts: 3
Accepted Solution

mise a jour

Bonjour je voudrais faire une mise a jour de ma gopro blachhero 5 avec quick rien ne se fait ? 


Accepted Solutions
GoPro
Posts: 8,288

Re: mise a jour

Hello  @patlegtang

 

Try manually updating your camera instead. You can follow the instructions below as guide: 

  1. Go to the HERO5 Black  update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that your SD card is formatted prior to the update process. Let us know how it works out. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,288

Re: mise a jour

Hello  @patlegtang

 

Try manually updating your camera instead. You can follow the instructions below as guide: 

  1. Go to the HERO5 Black  update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that your SD card is formatted prior to the update process. Let us know how it works out. 

 

Thanks, 
Marius