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Sightseer
Posts: 1
Accepted Solution

minha gopro hero5, muito embora estivesse adequadamente fechada, molhou, o que fazer?!

utilizei ela no mar, mas ela molhou, removi o cartão e a bateria, o que fazer para secá-la?! e caso ela não volte a ligar?! a máquina não está mais na garantia! e comprei ela em viagem aos EUA logo quando lançou!


Accepted Solutions
GoPro
Posts: 10,573

Re: minha gopro hero5, muito embora estivesse adequadamente fechada, molhou, o que fazer?!

Hi @stoutsurf58288

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing. 

Our Support Team should be able to look into what happened and provide you with the best options.

Please reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,573

Re: minha gopro hero5, muito embora estivesse adequadamente fechada, molhou, o que fazer?!

Hi @stoutsurf58288

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing. 

Our Support Team should be able to look into what happened and provide you with the best options.

Please reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej