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05-20-2019 07:11 AM
mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]compre una gopro hero black 7 pero tengo unos problemas, se calienta demaciado cuanto estoy grabando, a demas se queda trabada en las fuciones de a camara hasta que no se le quita la bateria, y lamanetablemente la bateria se descarga aun cuando esta apagada.
como se solcuinan estos problemas?? o cual es es area de soporte?
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05-20-2019 08:22 AM
Re: mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]
What SD card are you using?
How are you charging the camera?
Please check out these links for reference:
https://gopro.com/help/articles/question_answer/Recommended-Chargers
https://gopro.com/help/articles/solutions_troubleshooting/camera-performance-in-extreme-temperatures
https://gopro.com/help/articles/block/microSD-Card-Considerations
Thanks!
Ej
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05-20-2019 08:37 AM
Re: mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]estoy usando una tarjeta Kingston de 32GB HC.
para cargar las baterias utizo el cargador Gopro para 2 baterias, pero lo coneto con cualquier cubo de carga.
saludos
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05-20-2019 09:03 AM
Re: mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]@rockyshore80123 - The SD card that you are using is not a recommended one. To isolate the cause of trouble, try using one of the cards on the list provided. You do not need to buy one, you may borrow from a friend for troubleshooting purposes. We hope to hear back from you.
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05-20-2019 01:59 PM
Re: mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]Ya realice el cambio e trajeta y tambien, la carga a 2 hora y cuntinua el mismo problema se calienta y la bateria se descarga muy rapido, que mas puede estar pasando.
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05-20-2019 03:00 PM
Re: mi gopro black 7 se calienta al estar grabando, se queda trabada y se descarga sola la bateria.
[ New ]In that case, the ext step would be to engage our Support team so they can walk you through the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs .