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Sightseer
Posts: 1
Accepted Solution

mi camera no enciende

estimados Mi gopro de un momento a otro dejo de encender ya e hecho de todo pero nada, donde la puedo mandar para el servicio tecnico,


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GoPro
Posts: 12,402

Re: mi camera no enciende

Hello, @marceaux. There are troubleshooting steps here --> HERO5 Black No Power for you to try.  If you have gone through them already and the issue remains, please connect with our Support team at https://gopro.com/help/ContactUs for further assistance.

 

Be sure to have access to your camera, the proof of purchase, and camera information when you contact Support. This way, you can get assisted as quickly as possible. Thanks!

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All Replies
Highlighted
GoPro
Posts: 12,402

Re: mi camera no enciende

Hello, @marceaux. There are troubleshooting steps here --> HERO5 Black No Power for you to try.  If you have gone through them already and the issue remains, please connect with our Support team at https://gopro.com/help/ContactUs for further assistance.

 

Be sure to have access to your camera, the proof of purchase, and camera information when you contact Support. This way, you can get assisted as quickly as possible. Thanks!