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Sightseer
Posts: 2

mi bateria no carga mas del 1%

[ New ]

mi batería no carga , la go pro si enciende pero no carga la batería y se apaga alos 5 minutos


Accepted Solutions
GoPro
Posts: 27,018

Re: mi bateria no carga mas del 1%

[ New ]

Hi @nicebeach63545

 

Please go over the steps on this article.

If it's still the same, reach out to our Support Team to move forward with this concern.

https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


All Replies
Adventurer
Posts: 13,859

Re: mi bateria no carga mas del 1%

[ New ]

Could be a defect in the battery. call gopro they will replace the bat first, then replace the camera after   

 

First what  charger and its Power rating are you using anything under a 1A wil lnot charge correctly.

Sightseer
Posts: 2

Re: mi bateria no carga mas del 1%

[ New ]
intente con el ordenador y distintos adaptadores de pared , por ejemplo de celular y aún así no carga toda la batería
GoPro
Posts: 27,018

Re: mi bateria no carga mas del 1%

[ New ]

Hi @nicebeach63545

 

Please go over the steps on this article.

If it's still the same, reach out to our Support Team to move forward with this concern.

https://gopro.com/help/ContactUs

 

 

Thanks!

Ej