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Sightseer
Posts: 1

mes fichiers ne s'importent pas depuis la gopro

Bonsoir,

 

Ma nouvelle gopro hero 7 black est bien reconnue dans l'apps quik, mais mes videos ne s'importent pas.

Je suis sur mac. par contre a chaque fois que connecte ma gopro mon apps android file transfer se lance.

Je seche.

 

Merci 

 

GoPro
Posts: 8,976

Re: mes fichiers ne s'importent pas depuis la gopro

Hello @claudej56. Is this happening to all videos? Are photos detected by Quik? If not, make sure that your Mac is updated to the latest OS version. You may also try inserting the SD card directly to your Mac using an SD Card adapter or USB card reader. Let us know if this resolves the issue. Alternatively, you may also check other programs that you can use to view and edit your GoPro footage. Such programs are listed here https://gopro.com/help/articles/how_to/Programs-to-View-and-Edit-Videos.