06-29-2020 12:34 PM
media cannot be viewed or saved[ New ]
This is a new problem that I have not experienced. I have been using this micro sd card for a year and the camera for 2 years and they have both been fine. Now, however, I am not able to view any files nor do they save themselves. I can record and take photos, however, when I go to see my media there is a grey panel for each one saying 'unable to view'. After turning off my GoPro I would come back to check my files and these grey ones would have disappeared. I have tried using different micro sd cards and the same problem still occurs. Can you please help me asap.
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06-29-2020 02:56 PM
Re: media cannot be viewed or saved[ New ]
The SD brand is called NEXT BASE and its a 16GB micro SD. I know there are certain sd cards recommended for gopros however this sd card has previously worked fine. From what im describing I was viewing the files on the gopro itself. However when i view them on the computer or the phone the files dont even show up. On the gopro itself it shows that i have recorded but says that i cannot view the files.