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Sightseer
Posts: 1

ma go pro 7 ne reconnais plus mes batterie...acheter il y a un mois...

[ New ]

Bonjour,

 

Go pro black 7 datant de moins d'un mois avec une batterie Go pro en plus.

La Go pro ne reconnais plus mes batterie. " Pas batt" 

Que faire? 

 


Accepted Solutions
GoPro
Posts: 15,698

Re: ma go pro 7 ne reconnais plus mes batterie...acheter il y a un mois...

[ New ]

Hello @sunny10. Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes. 

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All Replies
GoPro
Posts: 15,698

Re: ma go pro 7 ne reconnais plus mes batterie...acheter il y a un mois...

[ New ]

Hello @sunny10. Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes.