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Tourist
Posts: 3
Accepted Solution

lost my gopro hero5

Hello. I lost my registered go pro during ski holiday. Is there a way to find out if smb tried to register same device?

Accepted Solutions
GoPro
Posts: 3,924

Re: lost my gopro hero5

Hi @bluewater60321,

 

If you have that serial number you can reach out to our team directly to see if anyone has reported that camera!

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: lost my gopro hero5

Hi @bluewater60321,

 

If you have that serial number you can reach out to our team directly to see if anyone has reported that camera!

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

Tourist
Posts: 3

Re: lost my gopro hero5

Hi Ryan,
I really wish to write to a real customer support but where ever i click, i get nothing but already asked questions and answers. Where can i directly write to the"team". Thank you for your concern.
B r

Basar
GoPro
Posts: 3,924

Re: lost my gopro hero5

Hi @bluewater60321,

 

Here is the list of phone numbers. I would recommend getting in touch by Phone:

 

https://gopro.com/help/articles/Block/Telephone-Numbers

 

Best,

Ryan

Tourist
Posts: 3

Re: lost my gopro hero5

Hi Ryan,
Thank you for the advise. Today i get in touch with online chat. I will see what I get. I have very little expectations. Do you know how often this story ends well?