lens alignment issue, any tools? [ New ]

[rockyshore4761]

Hi all:

I am getting this kind of image as attached from Fusion all the time, with different angle and tripod position. I am using latest firmware, gopro app and Fusion studio.

1. Is it normal? Can anyone share the procedure how to improve this? (like those demo reels from community and Gopro ads)
2. It looks the image from front camera  is not aligned with the one from back. is there any alignment/calibration tools available?

Thanks for any input.

[jayr3438]

Hi @rockyshore4761,

Can you please try it outside and make sure that you have enough distance. 

If issue persist please let us know. 

Thanks!

-Jay 

[rockyshore4761]

Here is another sample outside. In the fusion the gap between front and back improved but the alignment issue stays the same.

[rockyshore4761]

Hi @jayr3438 Thank you for your prompt response. here is any picture taken under open space. any suggestion?

[aragon1006]

Hi @rockyshore4761

Move the camera away from your hand by using the Fusion grip this helps reduce the chances that your hand appears in the shot.

For those with this type of stitching occurrence, the is a normal procedure since the Fusion lens are offset from one another. It's usually present if the Fusion camera is close to the handle or mount. Try to extend the distance of the camera and mount/handle and it will improve the stitching ability. The farther the distance of the subject, the better the stitching. 
Or you can also bring the footage into Fusion Studio and check the D.Warp option prior to rendering the clip to improve the stitch lines. 

Thanks!

Ej

[rockyshore4761]

@aragon1006 wrote:

For those with this type of stitching occurrence, the is a normal procedure since the Fusion lens are offset from one another. It's usually present if the Fusion camera is close to the handle or mount. Try to extend the distance of the camera and mount/handle and it will improve the stitching ability. The farther the distance of the subject, the better the stitching. 
Or you can also bring the footage into Fusion Studio and check the D.Warp option prior to rendering the clip to improve the stitch lines. 

I tried Fusion studio, no improvement off this off-set issue. It looks like the demo reel on Fudion product page are in the same position with original tripod but very different result. If this is a limitation caused by lens design and you cannot provide a way/tool to work around it, it is not responsible to propaganda this product in this way IMHO.

[mariustanya]

Hello @rockyshore4761. If this is happening to all your Fusion footage and could not be resolved even with rendering in GoPro Fusion Studio, it would be best to check with our Support team. This way the Fusion team can take a closer look at the sample footage for review, and recommendations on solutions. You may reach our Support team by phone or chat through https://gopro.com/help/ContactUs . Have sample footage and your computer handy when you contact Support. You may also refer them to this thread for reference.