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06-05-2019 10:57 PM
lcd screen
[ New ]Hi
I bought a Hero5 Black from Amazon India on 15th October 2018. I have used this device intermittently since then. Around end May 2019, I found that the LCD screen is not working - it is blank. The camera works, and I have used it between 29 May -1 June and have been able to save the image and video files as well.
I have been trying to reach the support numbers listed for India but am unable to get through. I am also not able to use the chat option, as this is "is not available for me".\\
Could you please help me with this?
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06-05-2019 11:22 PM
Re: lcd screen
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06-06-2019 01:11 AM
Re: lcd screen
[ New ]Hi
The location page is EN. However, I am still getting the message "Chat is currently unavailable for you."
I do not have GoPro Plus.
Is there no way I can get my device checked and the screen repaired?
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06-06-2019 04:33 AM
Re: lcd screen
[ New ]It's 5:PM by you when I wrote this at 7AM Est, it is 4:AM Pacific time at GoPro.com time
contact gopro at 7:PM your time and like Dan said change to not En Indoa but to US Eng and you can chat or call with gopro