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%3CLINGO-SUB%20id%3D%22lingo-sub-327430%22%20slang%3D%22en-US%22%3Ekarma%20drone%20will%20not%20connect%20to%20hero%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-327430%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20used%20my%20Karma%20drone%20just%20a%20couple%20of%20times%20and%20everything%20worked%20just%20fine.%26nbsp%3B%20I%20took%20the%20hero%206%2C%20hand%20grip%2C%20and%20stabilizer%20on%20vacation%20with%20me%20last%20week%20and%20everything%20worked%20perfect.%26nbsp%3B%20I%20got%20back%20and%20was%20going%20to%20fly%20the%20drone%2C%20and%20now%20the%20drone%20will%20not%20connect%20to%20the%20camera.%26nbsp%3B%20I%20did%20everything%20I%20could%20think%20to%20do%20using%20the%20suggestions%20I've%20seen%20so%20far.%26nbsp%3B%20I%20formated%20the%20sd%20card%2C%20factory%20reset%20the%20camera%2C%20replaced%20the%20sd%20card%2C%20manually%20updated%20the%20sd%20card%2C%20hard%20reset%20the%20drone%2C%20made%20sure%20all%20items%20were%20up-to-date%20(including%20the%20grip)%2C%20and%20nothing%20worked.%26nbsp%3B%20I%20need%20help!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-327430%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Tourist
Posts: 2

karma drone will not connect to hero 6

I have used my Karma drone just a couple of times and everything worked just fine.  I took the hero 6, hand grip, and stabilizer on vacation with me last week and everything worked perfect.  I got back and was going to fly the drone, and now the drone will not connect to the camera.  I did everything I could think to do using the suggestions I've seen so far.  I formated the sd card, factory reset the camera, replaced the sd card, manually updated the sd card, hard reset the drone, made sure all items were up-to-date (including the grip), and nothing worked.  I need help!

GoPro
Posts: 6,533

Re: karma drone will not connect to hero 6

Hi @vallekl

 

Does the same happen when the camera is on the Karma grip?

Please go over the steps on: Camera Not Detected On Karma.

If it's still the same, please reach out to our Support Team by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

Tourist
Posts: 2

Re: karma drone will not connect to hero 6

It works fine on the grip just doesn’t connect on the drone.
GoPro
Posts: 6,533

Re: karma drone will not connect to hero 6

Thanks for getting back to us @vallekl

 

If you have gone over the steps on the link above and it's still the same, our Support Team should be able to help you further.

https://gopro.com/help/ContactUs

 

Regards,

Ej