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%3CLINGO-SUB%20id%3D%22lingo-sub-316895%22%20slang%3D%22de-DE%22%3Ecan%20not%20find%20device%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-316895%22%20slang%3D%22de-DE%22%3E%3CP%3Esince%202016%20I%20am%20the%20owner%20of%20a%20gopro%20hero%20silver%204.%20I%20have%20an%20account.%20but%20if%20I%20enter%20my%20serial%20number%20C321xxxxx%20the%20device%20does%20not.%20greeting%20Thomas%20Braems%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-316895%22%20slang%3D%22de-DE%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-317050%22%20slang%3D%22en-US%22%3ERe%3A%20kann%20Ger%C3%A4t%20nicht%20finden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-317050%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F94519%22%20target%3D%22_blank%22%3E%40eurypheus%3C%2FA%3E.%20It%20seems%20that%20the%20serial%20number%20you%20posted%20was%20for%20a%20HERO5%20session%20camera%2C%20but%20the%20picture%20shows%20a%20different%20model.%20Please%20check%20the%20serial%20number%20on%20your%20camera%20and%20try%20again.%20Based%20on%20the%20picture%20you%20posted%2C%20the%20serial%20number%20starts%20with%20a%20C313%20and%20not%20a%20C321.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

kann Gerät nicht finden

[ Edited ]

ich bin seit 2016 besitzer einer gopro hero silver 4. ich habe einen account. finde aber wenn ich meine Seriennummer C321xxxxx eingebe das gerät nicht. gruß thomas bremser

thomasbremser1.jpg

Accepted Solutions
GoPro
Posts: 8,213

Re: kann Gerät nicht finden

Hello @eurypheus. It seems that the serial number you posted was for a HERO5 session camera, but the picture shows a different model. Please check the serial number on your camera and try again. Based on the picture you posted, the serial number starts with a C313 and not a C321. 

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All Replies
GoPro
Posts: 8,213

Re: kann Gerät nicht finden

Hello @eurypheus. It seems that the serial number you posted was for a HERO5 session camera, but the picture shows a different model. Please check the serial number on your camera and try again. Based on the picture you posted, the serial number starts with a C313 and not a C321.