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Tourist
Posts: 2

it is not possible to place an order on the German gopro shop

[ New ]

it is not possible to place an order on the German gopro shop. You get the following message every time:

 

"We're sorry, but your order cannot be placed. If you feel this is a mistake, please contact our customer service center."

Hiker
Posts: 39

Re: it is not possible to place an order on the German gopro shop

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Big thread about ordering issues:

https://community.gopro.com/t5/Cameras/Can-t-buy-GoPro-Hero10-Error-when-clicking-on-the-quot-Place/...

 

This seems to be a known issue GoPro is not going to resolve :( Lot of people with the same problem.

GoPro
Posts: 15,698

Re: it is not possible to place an order on the German gopro shop

[ New ]

@lkf1968, sorry to hear you're experiencing issues placing orders at gopro.com. If you continue to have difficulties with the checkout process after performing troubleshooting steps, we recommend that you purchase locally through a nearby retailer or one of our local distributors.

 

For further assistance, you may also reach out to our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

 

We appreciate your patience.