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Sightseer
Posts: 1

is it safe to use a swollen battery for gopro 8?

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Is it safe to use a swollen battery for gopro 8?

GoPro
Posts: 15,698

Re: is it safe to use a swollen battery for gopro 8?

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@grandcave21051, we want to look at what happened to see how we can help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Sightseer
Posts: 1

Re: is it safe to use a swollen battery for gopro 8?

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hey, I have a similar problem. but unable to reach out to Gopro support using the support link. Can you share an email for connecting with you?

GoPro
Posts: 30,862

Re: is it safe to use a swollen battery for gopro 8?

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Hi @ishgupta

 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. You may also try a different browser or go on incognito mode.

Take note of the case number for reference.

 

Thanks!

Ej
 

Adventurer
Posts: 14,553

Re: is it safe to use a swollen battery for gopro 8?

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a puff battery, best to start discarding  them then causing a smoke-n-fire

Nomad
Posts: 622

Re: is it safe to use a swollen battery for gopro 8?

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Apart from the chance of getting stuck in the camera and not being ae to get it out there's a potential fire fish with swollen batteries.