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Sightseer
Posts: 1
Accepted Solution

invalid serial number - Hero 3+ Silver

It will not let me add this device - states serial number is invalid


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GoPro
Posts: 19,686

Re: invalid serial number - Hero 3+ Silver

Hello @deodra

 

Please double check your camera's serial number.

See https://community.gopro.com/t5/en/How-to-Find-Your-GoPro-Serial-Number/ta-p/398858 for reference.

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 19,686

Re: invalid serial number - Hero 3+ Silver

Hello @deodra

 

Please double check your camera's serial number.

See https://community.gopro.com/t5/en/How-to-Find-Your-GoPro-Serial-Number/ta-p/398858 for reference.

 

Thanks!

Ej