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Tourist
Posts: 1
Accepted Solution

initial use of Hero 5

I just opened up my Hero 5 which I recieved several years ago, before I recovered from my event.  I am now fully concious and want

to begin using this GoPro5.  I have never previously charged it or turned it on, it is still in the original plastic box.

 

The printing on the package insert is to small for me to read efficiently

 

Help would be appreciated

 

 


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GoPro
Posts: 13,084

Re: initial use of Hero 5

Hello, @sharphike2152. The very first step is to charge the camera. Use the USB-C charging cable that came with the package. You can use any charger or adapter (your smartphone charger will do). The red light will be on while the camera is powered off and charging. The light will be turned off once the battery is 100% charged. 

 

The camera will need an SD card. We have a list of recommended cards at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308 .

 

The next step is to update the camera firmware. The steps below will guide you: 

  1. Go to the HERO5 Black or HERO5 Session update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Once the update is done, you can already use your camera. You can pair the camera with your smartphone through the GoPro App. For additional reference, the complete camera manual is at https://gopro.com/content/dam/help/hero5-black/manuals/HERO5Black_UM_ENG_REVD_Web.pdf .

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All Replies
Highlighted
GoPro
Posts: 13,084

Re: initial use of Hero 5

Hello, @sharphike2152. The very first step is to charge the camera. Use the USB-C charging cable that came with the package. You can use any charger or adapter (your smartphone charger will do). The red light will be on while the camera is powered off and charging. The light will be turned off once the battery is 100% charged. 

 

The camera will need an SD card. We have a list of recommended cards at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308 .

 

The next step is to update the camera firmware. The steps below will guide you: 

  1. Go to the HERO5 Black or HERO5 Session update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Once the update is done, you can already use your camera. You can pair the camera with your smartphone through the GoPro App. For additional reference, the complete camera manual is at https://gopro.com/content/dam/help/hero5-black/manuals/HERO5Black_UM_ENG_REVD_Web.pdf .