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Tourist
Posts: 3

image problem

[ New ]

hi everybody

 

i come with a big big issue.

I tried all resolutions in our hero5 black gopro and i have just 3 who are "almost" right.(I write almost cause not good enought)

1080X30

1080X24

and 720X30

I have an old mac. is the problem from here?

I can't use any other resolution all videos are jerky. useless.

Is anybody can enlight me?

Thank a lot

 

Capture d’écran 2018-12-03 à 16.55.05.png
GoPro
Posts: 21,943

Re: image problem

[ New ]

 

Hi @egyptceline

 

So we can better assess the issue, will you be able to share a sample file?

You may upload it via YouTube or Dropbox link.

 

In addition to the settings provided, do you remember if the Video Stabilization was turned ON?

 

Thanks!
Ej

Tourist
Posts: 3

Re: image problem

[ New ]
hello
thanks for replying.
we knows what’s going on.
we miss some ram on our mac.
we try it on my son’s computer and it s working.
but it s not a mac.
we will put more on our.
GoPro
Posts: 21,943

Re: image problem

[ New ]

Thank you for letting us know @egyptceline

 

Feel free to post back if something comes up.

 

Regards,

Ej

Tourist
Posts: 3

Re: image problem

[ New ]

okay. i will 

thank you very much.