Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-419379%22%20slang%3D%22en-US%22%3Eif%20my%20camera%20doesn't%20turn%20on%2C%20what%20should%20I%20do%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-419379%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-419379%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO8%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-419565%22%20slang%3D%22en-US%22%3ERe%3A%20if%20my%20camera%20doesn't%20turn%20on%2C%20what%20should%20I%20do%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-419565%22%20slang%3D%22en-US%22%3E%3CP%3Eyou%20really%20need%20to%26nbsp%3B%20fill%20out%20hte%20post%20in%20genera.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

if my camera doesn't turn on, what should I do?

 
Adventurer
Posts: 10,347

Re: if my camera doesn't turn on, what should I do?

you really need to  fill out hte post in genera.

GoPro
Posts: 8,358

Re: if my camera doesn't turn on, what should I do?

Hello @matt327. Which camera model do you have? If it is one that has a removable battery, remove the battery and connect the camera directly to a power source and see if it works. This will help isolate if the battery is faulty. If it is, then the battery would need replacement. 

 

See as well if the camera may only need charging. This is specially for cases when the camera has not been used or an extended period of time. 

 

Let us know what you got. Feel free to post back.