12-28-2017 05:46 AM
I cannot get the GoPro app on my iPhone X to connect to my Hero 5 Black camera.
It comes up with an error saying "Cannot connect to *NETWRK NAME*. Incorrect Password".
I have scoured the web and done everything that has been recommended:
- Forgot GoPro WIFI on iPhone
- Forgot GoPro Bluetooth on iPhone
- Factory reset GoPro
- Deleted / redownloaded GoPro App on iPhone
- Updated GoPro firmware
- Tried to connect directly to the GoPro wifi without the app
- Used the Reset Connections on the GoPro
NOTHING IS WORKING!
Please advise, and please do not recommend something i have already tried above - all combinations of this has been tried for a good 3-4 hours.
Solved! Go to Solution.
03-27-2018 05:41 PM
12-29-2017 05:07 PM
03-08-2018 05:39 PM
did you come to a solution for this? trying to connect session4 to my iphone x.. just keeps saying
"let's try that again.. There seems to be an issue connecting to your GoPro" right after i enter the pin on the phone..
03-11-2018 07:55 PM - edited 03-11-2018 07:56 PM
I am in THEE same boat! Incredibly frustrating!!! And I work in a technology troubleshooting field for a living.
Latest things I've noticed:
-When it displays the PIN, my wifi settings show the Hero4 is broadcasting wifi by showing network name as "GP1234567", meaning GP and several last numbers of the serial number.
-That means the Hero4 is broadcasting its wifi, but when I enter (what I think) is the default pw (gopro), it doesnt let me join/ join button is disabled.
I have no issue connecting my iphone6+, my former phone. I have contacted support but is seems time consuming so far. The last agent confirmed will be an app update for the GoPro app "very soon." Been couple months and waiting. Also said iphoneX fimware is too new to for Hero4.
Hope this helps! Will keep my eye on this thread
03-11-2018 08:09 PM - edited 03-11-2018 08:10 PM
Sorry, I know your post is about Hero5, but same issue with Hero4.
Also have disabled wifi and data on my iphone X, and have bluetooth enabled ONLY. hero4 says it connected to the phone but app does not.
03-12-2018 05:25 AM
1-Reset the wifi ok my herosession
2-Going to my iphone Bluetooth and forgetting de gopro Bluetooth connection.
3-Pair my go pro with the app as a new connection.
It doesn’t Works at the first try so I repeat this steps about three times and it finally works.
I have yo say thanks yo my 17 years old brother that gives me that instruccions. He said “it’s a piece ok cake”.
I must to say sorry for my english because i’m from uruguay. I golpe this steps works for you.
I’ll be waiting for your comments