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Tourist
Posts: 2

i need help with my gopro hero 3

[ New ]

hi my gopro hero 3 is over heating it gets really hot. and it doesnt save anything anymore and wont turn off and get really hot 


Accepted Solutions
GoPro
Posts: 14,252

Re: i need help with my gopro hero 3

[ New ]

Hello @austen03. Sorry to hear about the trouble. Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card. 
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Let us know how it goes. 

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All Replies
GoPro
Posts: 14,252

Re: i need help with my gopro hero 3

[ New ]

Hello @austen03. Sorry to hear about the trouble. Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card. 
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Let us know how it goes.