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Reply
Hiker
Posts: 33

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

i have not tried any in youube but im asuming they do play fine well they should do as youtube has its own format   its my pc is the problem my laptop will also not play them properly and my pc is amd yet my laptop is i7 if the gopro is set to hevc+h.265 you would think that the h.265 format would be ok but i want it to play in 4k/60fps and it will record only in hevc format for that resolution if vlc player plays hevc videos then it should play properly but it does not thats why i was hoping to get some more tech heads in to answer some questions according to the spec page the only cpu that hevc plays on is 

Is my Computer Compatible with HEVC?


Windows

HEVC is supported on Windows 10 computers using the Intel Kaby Lake (or equivalent) processor and newer

 

my cpu is an amd cpu but is quite old for a fx 8150 it is a fast pc but there is no way i want to change my pc to spend thousands on it just for a gopro format to play on my pc i think ill give it a couple of more days to see what i can do then take the camera back 

Highlighted
Hiker
Posts: 183

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

"go pro needs to allow us to choose the file formats not everyone wants hevc" 

Gopro does. Lots of modes can use h264.

However, High frame rate / hi res you are going to have to go HEVC. 

Its not gopros fault that they are offering beter fps and resoultions. You have to follow up if you computer is not up to spec. 

Damed if the do, damed if the dont. 

Hiker
Posts: 183

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

Maybe supply a sample file for download so someone can try? 

Anyway. have you tried other modes like 2.7k /30 fps  Might work. 4K/60fps is a lot of processing.  


Adventurer
Posts: 8,953

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

Have you tried a converter.  have you ever ttried years ago how to change an extension of the file container , like how we did that back in the ddays of win 7.  

 

Give this a shot   https://www.freefileconvert.com/hevc-mp4  and see if ithelps out.

 

I understand your machineshould work.   So lets ask this question what editor are you using. and  do you think theeditor has those codecs correctly for you. for example my magix 2018 I must Pay additional for hevc, I have powerdirector 16 and  it has   it for free. 

 Just some  food for thought, time for coffee.

 

FISH

Hiker
Posts: 33

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

i do have magix video pro x
and when i try to upload i get a warning window

"unfortunatly the function hevc decoder is not available due to licencing conditions"

 

in the past i have spent a lot of money on this pc and my laptops all should be able to play this hevc code but they cant so im suspecting it is somethinmg wrong with my gopro 7

unless a represetative steps in and explains why it wont work on my gaming pc  and three other laptops  i think it will have to go back to the shop

also it gets very hot and wont turn off i have pressed the top button up to 5 times i put it on a table  and after about 10 seconds it turned off on its own and sometimes the side button wont turn it on and i have to press it a few times to get it to switch on 

Adventurer
Posts: 8,953

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

well there areno  hey some one chaeck my  file on your laptop see if it plays?   so yes I say get it returned geta new oneand go from there.  did you at least convert  ???? to see if it works????

Hiker
Posts: 33

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

what is happening is it plays but the sound does not sync in with the rest of the video and the video looks like its playing in slow motion
im now trying with potplayer and also i have noticed my cpu is very high 95% and basicly gopro should of warned a lot of people that it needs an up to the date pc less than a year old to play the hevc files so its going back and ill stick with my other 4k cameras

 

thnx for the support guys....

Adventurer
Posts: 8,953

Re: i cant get any 4k videos to play properly from my gopro7 on my pc

If you are a Plug-n-play person then you d onot need to  view this:

 

  Windows Mac
Supported Operating Systems64 bit Windows 10 in desktop mode only. 32 bit systems are not supported.Mac OS 10.10.X or later
CPUIntel Core i5
Recommended: Intel Quad Core i7 or better
Intel Core i5
Recommended: Intel Quad Core i7 or better
Graphics CardIntel Iris 620
Graphics card that supports OpenGL 4.1 or later*
Recommended: Dedicated GPU like AMD Radeon R9 290 with 4 GB RAM, NVIDIA GTX 760 with 4 GB RAM or better 
Minimum Video RAM: 4 GB RAM
Intel Iris Pro Graphics (MacBook Pro 13'' or 15'' mid-2015)
Recommended: Dedicated GPU like AMD Radeon R9 M370X or better
Minimum Video RAM: 4 GB RAM
Screen Resolution1280 x 800 (with 100% scale)
Recommended: 1920 x 1080 or better
1280x768
RAM8GB8GB
Hard Drive7200 RPM internal drive 
Recommended: Solid State Drive (SSD)
If external, use USB 3.0 or eSATA
7200 RPM internal drive
Recommended: Solid State Drive (SSD) 
If external, use Thunderbolt, Firewire or USB 3.0