Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

i can't see my file on quick

I downloaded the latest version of quick. When i connect the cam to my MacBook Pro17, i can't see any file saved on the microSD .

Help me!Schermata 2019-05-07 alle 22.14.11.jpg

GoPro
Posts: 12,131

Re: i can't see my file on quick

Hi @greenjump27881

 

Please go over the steps on this link.

Let us know how it goes.

 

 

Thanks!

Ej

Tourist
Posts: 2

Re: i can't see my file on quick

Doesn t seem working 😢
GoPro
Posts: 12,131

Re: i can't see my file on quick

Hi @greenjump27881

 

What OS version is your Mac on?

Have you tried uninstalling/re-installing Quik?

 

 

Thanks!

Ej