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Tourist
Posts: 2

i buy a new hero 7 silver and it is not work

[ New ]

hey i buy a new gopro 7 hero and it not working i really need help whit this

 

GoPro
Posts: 32,193

Re: i buy a new hero 7 silver and it is not work

[ New ]

Hi @adeptlift6533

 

Do you mean the camera not powering on?

Check out HERO7 Will Not Power On 

 

If it's not the case, can you please share more details on what is not working?

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej

Tourist
Posts: 2

Re: i buy a new hero 7 silver and it is not work

[ New ]

hey it the problem but it not make any led or beeping when i charche the camra and it not working

GoPro
Posts: 32,193

Re: i buy a new hero 7 silver and it is not work

[ New ]

Hi @adeptlift6533

 

If you have gone through the steps on the link and it is still the same please let our Support Team know.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please let them know of the troubleshooting steps taken.

 

If this is a recent purchase, you may also refer to the same store you got the camera from.


Thanks!

Ej