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Sightseer
Posts: 1
Accepted Solution

how to reset the hero 5 session

 

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GoPro
Posts: 15,096

Re: how to reset the hero 5 session

 

Hi @fastdive02178

 

Factory Reset steps are as follows:

  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.

NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 15,096

Re: how to reset the hero 5 session

 

Hi @fastdive02178

 

Factory Reset steps are as follows:

  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.

NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

 

Thanks!

Ej