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Posts: 1

how to register go pro 2

[ Edited ]

How to register go pro 2


how to get firmware update for wifi bac pac


i can plug it in my mac, but i cannot register and do the next steps


here you get the serial numbers as well:

bac pac: WIFIBxxxxx


WIFI Remote: GOPRO-BP-xxxxxxx

register device first...

thanks for support

Posts: 6,689

Re: how to register go pro 2

Hello @ralfn2651


If you have already gone through the steps detailed in this article, the next step would be to get in touch with our Support team. This way, they can walk you through additional troubleshooting process. You can reach them by phone or chat here When you contact Support, please have the camera, Wi-Fi BacPac, and Remote information ready. For security purposes, we removed the serial number information you posted. 


Best regards,