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Tourist
Posts: 2
Accepted Solution

how does the "you broke it, we replace it" warranty applies for GoPro Hero Black 7?

how does the "you broke it, we replace it" warranty applies for GoPro Hero Black 7?

I am from Mexico, what would be the proceedure for this? I was not able to start a chat because it says that is not available for my site and there are no other options, no email address or phone number.


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GoPro
Posts: 19,952

Re: how does the "you broke it, we replace it" warranty applies for GoPro Hero Black 7?

Hi @manunaj

 

Email support has been discontinued. If you need to reach out to our Support Team, please submit a request for a callback through https://gopro.com/help/ContactUs,

or initiate a chat conversation with one of the representatives.

 

You may also check Countries Eligible for Damaged Camera Replacement with GoPro Plus for reference.

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 19,952

Re: how does the "you broke it, we replace it" warranty applies for GoPro Hero Black 7?

Hi @manunaj

 

Email support has been discontinued. If you need to reach out to our Support Team, please submit a request for a callback through https://gopro.com/help/ContactUs,

or initiate a chat conversation with one of the representatives.

 

You may also check Countries Eligible for Damaged Camera Replacement with GoPro Plus for reference.

 

Thanks!

Ej