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Tourist
Posts: 2

how do I get ahold of sales support

[ New ]

looking for sales support.  Why does the customer support number not connect me w/ a human?  Wanting to purchase Hero 9 but have some basis questions.  Concerned about purchase product if this is the support experience.

GoPro
Posts: 21,578

Re: how do I get ahold of sales support

[ New ]

Hello, @heritagegt. What questions do you have? To connect with Support, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 

Tourist
Posts: 2

Re: how do I get ahold of sales support

[ New ]

Hi and thank you for quick response.  I did go to the Support page but did not see any options to either chat or receive a call back.

 

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GoPro
Posts: 21,578

Re: how do I get ahold of sales support

[ New ]

You might be out of the hours of operation for your location. If not, will you be able to send a screenshot of what you get on your end? Thanks!

Tourist
Posts: 15

Re: how do I get ahold of sales support

[ New ]

Dont do it if you need a waterproof camera.......they arent