Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-331181%22%20slang%3D%22en-US%22%3Ehow%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331181%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20everyone!%3CBR%20%2F%3Ei%20just%20bought%20a%20gopro%20hero%206%20black%20on%20amazon%20but%20i%20suspect%20that%20is%26nbsp%3Brefurbished%2C%20can%20i%20find%20a%20way%20to%20check%20that%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-331181%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331228%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331228%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98546%22%20target%3D%22_blank%22%3E%40acidburn11%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EDid%20it%20come%20with%20the%20original%20packaging%3F%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20refer%20to%20the%20reseller%20or%20Amazon%20Support.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331565%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331565%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20the%20packaking%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331566%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331566%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331567%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331567%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98546%22%20target%3D%22_blank%22%3E%40acidburn11%3C%2FA%3E%2C%20apologies%20but%20we%20are%20unable%20to%20provide%20any%20further%20information%20about%20the%20product%20since%20this%20is%20being%20sold%20by%20a%20reseller.%20I%20suggest%20that%20you%20contact%20the%20reseller%20for%20more%20details%20about%20the%20product.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331569%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331569%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20contacted%20the%20reseller%2C%20but%20hasn't%20responded%20for%204%20days%2C%20and%20the%20problem%20is%20that%20i%20live%20in%20Albania(Europe).%3CBR%20%2F%3Ei%20have%20a%20little%20time%20before%20return%20it%20due%20to%20Amazaon%20Policy.%20Does%20serial%20number%20tell%20if%20it%20is%20reburbished%20or%20not%3F%3CBR%20%2F%3EI%20really%20need%20help!!!!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331573%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331573%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98546%22%20target%3D%22_blank%22%3E%40acidburn11%3C%2FA%3E%2C%20we%20do%20want%20to%20help%20as%20best%20as%20we%20can%2C%20however%2C%20my%20hands%20are%20tied%20as%20I%20do%20not%20have%20access%20to%20the%20product's%20condition%20details%26nbsp%3B(sold%20by%20a%26nbsp%3Breseller).%20It%20may%20help%20if%20you%26nbsp%3Bcontact%20Amazon%20Support%20to%20check%20if%20they%20do%20have%20the%20information%20that%20you're%20looking%20for%2C%20and%20to%20see%20what%20your%20other%20options%20are.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331575%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331575%22%20slang%3D%22en-US%22%3E%3CP%3EOk%2C%20i%20will%20try%3CBR%20%2F%3EThanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331584%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331584%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98546%22%20target%3D%22_blank%22%3E%40acidburn11%3C%2FA%3E%2C%20feel%20free%20to%20post%20back%20if%20anything%20else%20comes%20up.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331585%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331585%22%20slang%3D%22en-US%22%3E%3CP%3Ewhat%20if%20i%20send%20you%20serial%20number%2C%20can%20it%20help%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331588%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331588%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98546%22%20target%3D%22_blank%22%3E%40acidburn11%3C%2FA%3E%2C%20apologies%20but%20I%20won't%20be%20able%20to%20verify%20the%20product's%20condition%20details%26nbsp%3Busing%20the%20serial%20number.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-352219%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-352219%22%20slang%3D%22en-US%22%3EI%20have%20the%20same%20question%20with%20a%20GoPro%206%20Black%20I%20bought%20on%20Amazon.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-352223%22%20slang%3D%22en-US%22%3ERe%3A%20how%20can%20i%20know%20if%20my%20gopro%20hero%206%20black%20is%20refurbished%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-352223%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F105496%22%20target%3D%22_blank%22%3E%40quickcreek55026%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20do%20not%20have%20a%20definite%20way%20of%20determining%20whether%20the%20camera%20is%20refurbished%20or%20not%2C%20unless%20the%20camera%20physically%20shows%20such%20indications%20as%20being%20used.%20Typically%2C%20sellers%20would%20include%20in%20their%20product%20description%20whether%20the%20item%20is%20brand%20new%20or%20used.%20We%20can%20only%20say%20for%20certain%20if%20the%20camera%20was%20bought%20directly%20from%20our%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2Frefurbished%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3EClearance%20%2B%20Refurbished%20Shop%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20would%20be%20best%20to%20get%20in%20touch%20with%20the%20seller%20or%20Amazon%20Support%20for%20further%20assistance.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 7

how can i know if my gopro hero 6 black is refurbished?

[ Edited ]

Hello everyone!
i just bought a gopro hero 6 black on amazon but i suspect that is refurbished, can i find a way to check that?

GoPro
Posts: 9,584

Re: how can i know if my gopro hero 6 black is refurbished?

Hi @acidburn11

 

Did it come with the original packaging?

You may refer to the reseller or Amazon Support.

 

 

Thanks!
Ej

Hiker
Posts: 7

Re: how can i know if my gopro hero 6 black is refurbished?

This is the packaking

81Gc7HmiF9L._SL1500_.jpg
Hiker
Posts: 7

Re: how can i know if my gopro hero 6 black is refurbished?

 
gopro2.JPG
GoPro
Posts: 2,900

Re: how can i know if my gopro hero 6 black is refurbished?

@acidburn11, apologies but we are unable to provide any further information about the product since this is being sold by a reseller. I suggest that you contact the reseller for more details about the product.

Hiker
Posts: 7

Re: how can i know if my gopro hero 6 black is refurbished?

I have contacted the reseller, but hasn't responded for 4 days, and the problem is that i live in Albania(Europe).
i have a little time before return it due to Amazaon Policy. Does serial number tell if it is reburbished or not?
I really need help!!!!

GoPro
Posts: 2,900

Re: how can i know if my gopro hero 6 black is refurbished?

@acidburn11, we do want to help as best as we can, however, my hands are tied as I do not have access to the product's condition details (sold by a reseller). It may help if you contact Amazon Support to check if they do have the information that you're looking for, and to see what your other options are.

Hiker
Posts: 7

Re: how can i know if my gopro hero 6 black is refurbished?

Ok, i will try
Thanks!