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Tourist
Posts: 1

hi there, I have been given a gopro hero4 by a friend and he cant remember his password, so when ive

hi there ive been given a gopro 4 by a friend and he cant remember his password i have reset the camere and the wifi but still says its bennis hero4 so cant link it to the app.

Explorer
Posts: 10,968

Re: hi there, I have been given a gopro hero4 by a friend and he cant remember his password, so when

Hmmm, try this.
With the camera ON, press and hold the side settings button until Wi-Fi options appear. Keep holding down the side settings button, press and release the front Mode/Power button. Select Reset. This should clear the WiFi password. Connect to the mobile app. If the camera name is still coming up as "bennis hero4" you should be able to change the name after the camera is paired to the app.