09-28-2019 06:03 PM
Re: hero7 pairing issues[ New ]
@weegn1, what's the current GoPro App version installed? What's the phone model used and mobile OS version?
Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. There are some troubleshooting steps at https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... that will help resolve the problem.