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Sightseer
Posts: 1

hero7 pairing issues

[ New ]

bluetooth on but app says its not

GoPro
Posts: 12,643

Re: hero7 pairing issues

[ New ]

@weegn1, what's the current GoPro App version installed? What's the phone model used and mobile OS version?

Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. There are some troubleshooting steps at https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... that will help resolve the problem.