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Tourist
Posts: 2
Accepted Solution

hero5 session not turning on even the red light is off

hi can some help me to solve my problem with my hero5 session, its has no power i already tried resetting the hero session and its still has no power

thanks

Accepted Solutions
GoPro
Posts: 3,924

Re: hero5 session not turning on even the red light is off

Hey @eigger,

 

If you are still running into some issues with that camera give these steps a try:

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO5-Session-Will-Not-Power-On

 

Let us know how it goes.

 

Cheers,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: hero5 session not turning on even the red light is off

Hey @eigger,

 

If you are still running into some issues with that camera give these steps a try:

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO5-Session-Will-Not-Power-On

 

Let us know how it goes.

 

Cheers,

Ryan

Tourist
Posts: 2

Re: hero5 session not turning on even the red light is off

i still have no luck trying to reset my gopro but its okay anyway since its still under warranty and i already return the unit to the store and they replace it with a new one

thanks