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Reply
Sightseer
Posts: 2
Accepted Solution

hero5 black flashing red light, and exclamation point

Hi
 
I have problem with my GoPro Hero5 Black. I couldn't connect it with the GoPro app on my iPhone, so I tried to update it with Quic for desktop. It was interupted with an error message when i did that, and i tried it twice. After that i couldn't start the camera, i was red flashing light and an exclamation point on the front screen.
 
Then i tried to update it manually, as i can read about on your support forums. But it didn't help, so now i'm sitting here with an expensive but useless camera. When i restart my GoPro, first i can see a camera and the numbers "1/2" for about a tenth of a second, and than that exclamation point on the front screen. There is a microSD-card in it with the update-folder. Tha same happens when there's no update-folder on the microSD-card.
I now have tried everything that is written on the sopport-site but nothing works. what should I do?
 
Regards
Björn

IMG_5606.PNG

Accepted Solutions
Sightseer
Posts: 2

Re: hero5 black flashing red light, and exclamation point

I'm using a Sandisc card.

I mixed up the SD cards with and without the update-folder. With the right card the update worked excellent.

 

So now it's working fine again.🙂

Thank's.

View solution in original post


All Replies
GoPro
Posts: 9,544

Re: hero5 black flashing red light, and exclamation point

 

Hi @boldridge10635

 

What SD card are you using?

Please try to do a complete format of your SD card using a computer.

Once done, try the manual update again.

This should clear out the issue.

 

Let us know how it goes.

 

 

Thanks!
Ej

Sightseer
Posts: 2

Re: hero5 black flashing red light, and exclamation point

I'm using a Sandisc card.

I mixed up the SD cards with and without the update-folder. With the right card the update worked excellent.

 

So now it's working fine again.🙂

Thank's.