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%3CLINGO-SUB%20id%3D%22lingo-sub-18590%22%20slang%3D%22en-US%22%3Ehero4%20silver%20death%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-18590%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3C%2FP%3E%3CP%3Emy%20%3CU%3Eh4s%3C%2FU%3E%20won't%20turn%20on%20no%20light%20no%20pc%20pick%20up..%20is%20death!%20any%20suggestions%3F%20btw%20things%20like%20%3A%20reinsert%20batt.%2Csd%2Cdifferent%20source%20all%20done!%20even%20I%20tried%20update%20firm%20by%20downloading%20it%20to%20sd%20and%20tried%20put%20sd%20to%20gopro%20and%20turn%20on%20but%20nothing%20happened!%20option%20with%20leave%20batt.%20overnight%20out%20not%20working%20too...%20but%20when%20is%20plug%20to%20power%20source%20gopro%20getting%20hot%20...%3CEM%3E%20around%2030-40%20degrees%20celsius%3C%2FEM%3E...%20without%20any%20lights%20or%20beeps...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-18590%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-22217%22%20slang%3D%22en-US%22%3ERe%3A%20hero4%20silver%20death%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22217%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11034%22%20target%3D%22_blank%22%3E%40igord3000%3C%2FA%3E%20-%20Sorry%20to%20hear%20about%20your%20camera.%20It%20sounds%20like%20you've%20tried%20all%20of%20the%20normal%20steps.%20If%20you're%20still%20having%20an%20issue%2C%20please%20do%20reach%20out%20to%20one%20of%20our%20Customer%20Support%20reps%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%20to%20see%20what%20else%20we%20can%20do.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2

hero4 silver death

Hi

my h4s won't turn on no light no pc pick up.. is death! any suggestions? btw things like : reinsert batt.,sd,different source all done! even I tried update firm by downloading it to sd and tried put sd to gopro and turn on but nothing happened! option with leave batt. overnight out not working too... but when is plug to power source gopro getting hot ... around 30-40 degrees celsius... without any lights or beeps...

 

thanks

GoPro Community Manager
Posts: 5,853

Re: hero4 silver death

@igord3000 - Sorry to hear about your camera. It sounds like you've tried all of the normal steps. If you're still having an issue, please do reach out to one of our Customer Support reps at https://gopro.com/help/PKBContactus to see what else we can do.

 

Thanks,

Jeff