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%3CLINGO-SUB%20id%3D%22lingo-sub-52827%22%20slang%3D%22en-US%22%3Ehero3%20wifi%20password%20and%20name%20incorrect%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52827%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20Hero3%20Plus%20appears%20not%20to%20accept%20a%20new%20WiFi%20name%20and%20password%20and%20therefore%20I'm%20unable%20to%20connect.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIve%20followed%20the%20Go%20Pro%20support%20instructions%20several%20times.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20some%20thing%20I'm%20missing%20to%20do%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMany%20thanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDavid%20%3A-)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-52827%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52862%22%20slang%3D%22en-US%22%3ERe%3A%20hero3%20wifi%20password%20and%20name%20incorrect%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52862%22%20slang%3D%22en-US%22%3EI%20assume%20you%20are%20doing%20the%20manual%20update.%20Try%20a%20very%20simple%20name%20and%20password%20with%20no%20numbers%20or%20special%20characters.NAME%3A%20goproheroPASSWORD%3A%20goprogoproUnlike%20the%20Hero3%20I%20believe%20in%20the%203%2B%20you%20move%20the%20entire%20Update%20folder%20(extracted%20from%20the%20Update.zip)%20folder%20to%20the%20root%20of%20the%20SD%20card.%20Formatting%20the%20SD%20card%20first%20will%20ensure%20you%20put%20the%20folder%20in%20the%20right%20place%20and%20fix%20any%20errors%20on%20the%20card.Be%20sure%20to%20download%20the%20Update.zip%20folder%20onto%20your%20computer%20and%20extract%20the%20Update%20folder%20before%20moving%20it%20to%20the%20SD%20card.%20It%20works%20best%20if%20you%20use%20a%20USB%20or%20SD%20adapter%20instead%20of%20connecting%20the%20camera%20directly.%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1
Accepted Solution

hero3 wifi password and name incorrect

Hello 

 

My Hero3 Plus appears not to accept a new WiFi name and password and therefore I'm unable to connect.

 

Ive followed the Go Pro support instructions several times.

 

Is there some thing I'm missing to do?

 

Many thanks

 

David :-)


Accepted Solutions
Explorer
Posts: 12,070

Re: hero3 wifi password and name incorrect

I assume you are doing the manual update. Try a very simple name and password with no numbers or special characters.
NAME: goprohero
PASSWORD: goprogopro

Unlike the Hero3 I believe in the 3+ you move the entire Update folder (extracted from the Update.zip) folder to the root of the SD card. Formatting the SD card first will ensure you put the folder in the right place and fix any errors on the card.

Be sure to download the Update.zip folder onto your computer and extract the Update folder before moving it to the SD card. It works best if you use a USB or SD adapter instead of connecting the camera directly.

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All Replies
Explorer
Posts: 12,070

Re: hero3 wifi password and name incorrect

I assume you are doing the manual update. Try a very simple name and password with no numbers or special characters.
NAME: goprohero
PASSWORD: goprogopro

Unlike the Hero3 I believe in the 3+ you move the entire Update folder (extracted from the Update.zip) folder to the root of the SD card. Formatting the SD card first will ensure you put the folder in the right place and fix any errors on the card.

Be sure to download the Update.zip folder onto your computer and extract the Update folder before moving it to the SD card. It works best if you use a USB or SD adapter instead of connecting the camera directly.