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Posts: 1



no puedo volcar las grabaciones al ordenador, es la primera vez que me pasa, es como si no detectara la cámara. Cargar, carga genial y dura la batería aprox 2h 45 m de seguido... es el modelo hero, muy antigua yeste modelo, su batería no es reemplazable.

Alguien puede decirme que le pasa?

gracias de antemano !

Posts: 8,315

Re: hero

Hello @toughsurf48520. Which OS is your computer running on? There steps on the links below that might help resolve the issue: 


Camera is Not Recognized on Quik for desktop - Windows

Camera is Not Recognized on Quik for desktop - Mac


Let us know how it works out. Feel free to post back for any other concerns or questions.