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%3CLINGO-SUB%20id%3D%22lingo-sub-319208%22%20slang%3D%22en-US%22%3Ehero%20session%205%20will%20not%20charge%20or%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319208%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-319208%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Tourist
Posts: 1

hero session 5 will not charge or turn on

 
GoPro
Posts: 2,205

Re: hero session 5 will not charge or turn on

Hi @quickbeach25871,

 

Sorry to hear about the trouble. The power issue in the camera is correlated to either the charging fault, USB-C cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://gopro.com/help/articles/solutions_troubleshooting/HERO5-Session-Will-Not-Power-On

 

If the issue persists, our Support team at https://gopro.com/help/ContactUs will be able to assist you with the next steps.

 

Hopefully this helps!

 

Ann