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Tourist
Posts: 1

hero session 5 will not charge or turn on

 
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GoPro
Posts: 5,767

Re: hero session 5 will not charge or turn on

Hi @quickbeach25871,

 

Sorry to hear about the trouble. The power issue in the camera is correlated to either the charging fault, USB-C cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://gopro.com/help/articles/solutions_troubleshooting/HERO5-Session-Will-Not-Power-On

 

If the issue persists, our Support team at https://gopro.com/help/ContactUs will be able to assist you with the next steps.

 

Hopefully this helps!

 

Ann