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Tourist
Posts: 1

hero 9 usb connector got super hot, now the camera wont charge. I think I need a new usb cord

[ New ]

USB cord failure, When I plug my USB cord into the port on my pc, the camera end gets super hot.  The camera won't charge.  Doesn't work on the 120 vac plug in usb charger.  


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GoPro
Posts: 21,063

Re: hero 9 usb connector got super hot, now the camera wont charge. I think I need a new usb cord

[ New ]

Hello, @srgntskip. Are you using the USB-C cable that came with the camera package? If so, make sure that the external power source or the adapter used has an output rating of 5V, 1-2A. 

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GoPro
Posts: 21,063

Re: hero 9 usb connector got super hot, now the camera wont charge. I think I need a new usb cord

[ New ]

Hello, @srgntskip. Are you using the USB-C cable that came with the camera package? If so, make sure that the external power source or the adapter used has an output rating of 5V, 1-2A.