Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

hero 8 black unable to view image

Hi there, i just purchased my gopro hero 8 black. Excited to take picture after purchased. However the photos and videos that i took were unable to view inside the gopro itself. Please help. 


Accepted Solutions
Highlighted
GoPro Community Manager
Posts: 7,750

Re: hero 8 black unable to view image

@rapiddawn22784 - Check that your camera's firmware is up to date. You can do that by doing a manual update on the camera's firmware. Instructions are at https://gopro.com/en/us/update/hero8-black. Also, check that the SD card you're using is compatible with your GoPro. Our list of recommended cards is at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308.

View solution in original post


All Replies
Highlighted
GoPro Community Manager
Posts: 7,750

Re: hero 8 black unable to view image

@rapiddawn22784 - Check that your camera's firmware is up to date. You can do that by doing a manual update on the camera's firmware. Instructions are at https://gopro.com/en/us/update/hero8-black. Also, check that the SD card you're using is compatible with your GoPro. Our list of recommended cards is at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308.