12-16-2018 11:02 AM
Attempted first time set up of my new go pro. It was installing an update initiated through the Iphone app. This was unsucessful and it promted a reset (holding the power button for 8 seconds). I did this and now it is stuck on the Gopro startup screen constantly, every now and then turning off and back on and then always staying on this screen. Even let the battery run down and taken the sd card out however this still does not work.???
12-17-2018 05:06 PM
01-06-2019 09:51 AM
I encountered a similar problem when I had already installed the update a week ago.
After updating, I was able to use the camera for 1 day. But since I tried to download the videos I took using the app on my phone, my camera is frozen and I can not do anything with it (not even able to turn it off).
What can I do now ?
01-07-2019 02:39 PM
01-10-2019 05:52 AM
We let it fully drain, and now it will not charge. We've connected the charging cable to two different blocks and it still will not charge. There is no activity on it. Any suggestions. Looking on the web, it appears to be an issue with this GoPro.
01-10-2019 09:10 AM