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Sightseer
Sightseer
alan1959
Posts: 1

‎03-20-2019 09:24 PM

hero 7 serial number not working

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Hi, I'm trying to register my device but it doesnt like the serial number. Its a Hero 7 Black and the number is C3321124555939

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Explorer
Explorer
danielr15
Posts: 13,064

‎03-21-2019 12:20 AM

Re: hero 7 serial number not working

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You have a HERO (2018)
https://gopro.com/support/product-update/register-camera
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Explorer
Explorer
danielr15
Posts: 13,064

‎03-21-2019 12:21 AM

Re: hero 7 serial number not working

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Take a picture of the side of your camera and post it here. Does it say HERO7?
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